Successful management is about acting and thinking like a leader, activating your best self and unlocking potential in others. It entails having a true passion for your staff while managing business performance to the desired outcome. The aim of this course is to guide your knowledge in the different management skills needed in the hospitality industry so that you can be more effective in your work environment.

  • MODULE 0
    Orientation Module
  • MODULE 1
    The Roles and Responsibilities of Managers
  • MODULE 2
    Hygiene
  • MODULE 3
    The Executive Chef
  • MODULE 4
    The Food and Beverage Manager
  • MODULE 5
    Front Office Operations
  • MODULE 6
    Sales and Marketing in a Hotel
  • MODULE 7
    Human Resources Management in a Hotel
  • MODULE 8
    Training and Development
  • MODULE 9
    Budgeting and Controlling Expenses
  • FINAL EXAM